Política de reembolso

Return Policy

  1. Return Period: Customers can request a return of products within 30 days of purchase.

    2. Return Conditions:

      • Products must be unused and in their original packaging.
      • Returns will not be accepted for products that have been opened or damaged.

    3. Return Process:

      • Customers must contact our customer service via email: oficina@fastaluminumfoil.com /phone: 786 806 5648 to initiate the return process.
      • A copy of the purchase receipt or order number will be required.

    4. Refunds:

      • Once the return is received and verified, we will process the refund through the original payment method within 7 to 10 business days.
      • Shipping costs are non-refundable unless the return is due to our error.

    5. Exceptions: For hygiene and safety reasons, returns will not be accepted for products that have been opened or show signs of use.